Refund policy

30-Day Money-Back Guarantee

We want you to love your undim brightening cream. If you are not satisfied with your purchase for any reason, you may return it within 30 days of delivery for a full refund.

To initiate a return:
- Email us at hello@getundim.com with your order number
- We will provide return instructions within 24 hours
- Ship the product back to us (opened or unopened)
- Once we receive the return, your refund will be processed within 5-7 business days to your original payment method

Please note:
- Shipping costs for returns are the responsibility of the customer
- Refunds do not include original shipping charges
- Items must be returned within 30 days of delivery date

For any questions about returns, contact us at hello@getundim.com.